Client Farewell Letter

A Client farewell letter is written in order to say goodbye in a very formal manner to your client before you leave the organization. This is done basically to inform the client that his account will be handled by other personnel from the organization since you are leaving the workplace. It is a good business ethic to draft a farewell letter to your client as it shows your professionalism and maintains the relationship between the client and the organization. It is advisable to hand-write your farewell letter, after a concluding phone call, as the client feels valued by the personalized goodbye.

Your client farewell letter must include -

• The reason for leaving your current organization or terminating the business relationship with the client. Make sure you keep the reason impersonal

• The date of termination which is ideally not sooner than 1 month so as the client gets enough time to make necessary arrangements

• Contact details of the personnel you are handing over the client's account to look after or any emergency contact details in case the business is about to shut down

• If your business is about to be shutdown, you should at least recommend another company that will suit the client's needs and if possible, refer the client to the company itself

• Thank the client for their contribution in the growth of your business

Client farewell letters play a significant role in building a company's relationship with the client and thereby adding to the company's goodwill. Whether you are resigning or retiring, the company demands you to leave the organization after completion of all specified tasks. And sending a farewell letter to your clients is one of them.

Below is a sample of a client farewell letter for your reference -

Anderson Client Services
738 B Street
New Brighton, MN 55112
651-635-2626

November 8, 2011

To
Tisha A. Garrett
2497 Jarvisville Road
New Brighton, MN 55579

Dear Ms. Garrett,

Further to the telephonic conversation that we had on Monday, November 7th, I regret to inform that I will no longer be able to handle your account from November 10th, 2011. I have put down my resignation at Anderson Client Services as I am being transferred by the company to its branch in San Diego, California.

Although this is the end of my employment here, our business relationship still remains, for your account will be looked upon and handled by my colleague, Mr. Thomas V. Adams. You can reach him at 651-635-5629 to discuss your account necessities. If you have any issues thereon with respect to your account and wish to contact me, you can certainly e-mail me at jonathan.n@teleworm.com and I will get back to you with possible solutions or suggestions as soon as possible.

I hereby, take this opportunity to thank you for your support to the organization and its growth over the last couple years.

Wish you the best for your future.

Sincerely yours,

Jonathan N. Clayton - Sr. Consultant

The above sample letter should give you a clear picture of what your client farewell letter should consist of. Remember not to copy-paste the entire content as you may end up drafting a very generic letter. So, it is advised that you refer to the above sample and customize your letter to make it look personal. Also, you can look Sample of Teacher Farewell Letter and Sample of Employer Farewell Letter .