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Formal Letters

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Formally the business-letter format is very important for communicating with a company. You shouldn't write in the same tone as when you write family or friends, a business letter needs to be more formal.

Type the letter using a word processor. Formal letters should not be written by hand. Use your own letterhead. If you don't have letterhead, use formal, 8 1/2-inch-by-11-inch stationery with a matching envelope. Avoid store-bought note cards. If you don't have preprinted letterhead, type your name, title and return address four to six lines down from the top of the page. Type the date two to six lines down from the letterhead or return address. Three lines below is the standard.

Select your alignment: left aligned or justified on both sides. Leave out two lines and type the recipient's full name, business title and address, aligned at the left margin. Go before the name with Mr., Ms. or Dr. as appropriate. Skip two to four lines and follow with your greeting, again using the formal name and closing with a colon. Skip two more lines and begin your letter. Introduce yourself in the first paragraph, if the recipient does not already know you. Continue with the body of the letter, stating your main purpose for writing. This may be to lodge a complaint, compliment the business on its products or services, or request information. Be as brief and concise as possible.

Skip two lines and concludes the letter with 'Sincerely,' 'Thank you' or 'Best wishes,' followed by a comma. Leave at least four blank lines for your signature, and then type your name and title. Sign the letter in ink in the space created.

Formal Letter Format

(Sender's Name)
(Sender's Address)
(City, State, Zip code)
(Date)

(Recipient's Name)
(Recipient's Title/Position)
(Organization)
(Recipient's Address)
(City, State, Zip code)
(Date)

Dear (Recipient's Name)

I have been the customer of (name of business) for (time period) and I have normally enjoyed my experience. However, in recent times (position and name of employee) has been offensive (describe the behavior of the employee).

This behavior was not expected and I can guarantee you that more like it will surely be basis for me to go somewhere else. I would like (mention the action you wish should be taken).

Earlier than taking any action, I thought you should know about it. If you have any doubts, you can get in touch with me on (mention phone number).

Thanking You,

Yours Sincerely,

(Sender's Name)
(Sender Title)

Below we have provided sample formal letters for your review:

Acceptance Letters
Apology Letters
Appeal Letters
Application Letter
Appointment Letters
Appreciation Letters
Asking Letters
Business Letters
Change of Address Letter
Charity Letters
Christmas Letters
Collection Letter
Complaint Letters
Confirmation Letters
Condolence Letters
Congratulations Letters
Cover Letters
Credit Letters
Donation Letters
Employment Letters
Farewell Letters
Formal Letters
Fundraising Letters
Goodbye Letters
Hardship Letter
Holiday Letters
Inquiry Letters
Introduction Letters
Invitation Letters
Job Letters
Leave Letters
Marketing Letters
Meeting Letters
Memo Letters
Offer Letters
Promotion Letters
Proposal Letters
Recommendation Letters
Reference Letters
Request Letter
Resignation Letter
Sales Letters
Santa Claus Letters
Scholarship Letters
Sponsorship Letters
Tax Letters
Termination Letters
Thank You Letter